Terms and Conditions – 9.bet Bangladesh

1General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 9.bet ("we", "us", "the platform"). These Terms apply to all use of the 9.bet website, mobile application, and any related services offered under the 9.bet brand at 9bet-9bet.net.

9.bet is an online sports betting and casino platform operated for players in Bangladesh. By registering an account on 9.bet, you confirm that you are at least 18 years of age, that you are accessing the platform voluntarily, and that online gambling is not prohibited under the laws applicable to you in your jurisdiction.

These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 9.bet. If there is any conflict between these documents, these Terms take precedence unless otherwise stated.

9.bet reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the 9.bet platform after changes are published constitutes acceptance of the revised Terms.

2Account Registration

To use the full features of 9.bet — including placing bets, playing casino games, and making deposits or withdrawals — you must register a player account. Registration is free and open to eligible players in Bangladesh.

To register a 9.bet account, you must:

• Be at least 18 years of age
• Provide accurate and complete personal information including your full name, date of birth, and a valid contact number
• Create a unique username and a strong password
• Agree to these Terms and Conditions in full

Each player is permitted to hold one account only on 9.bet. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, 9.bet reserves the right to close all associated accounts and forfeit any balances or bonuses held within them.

You are responsible for maintaining the security of your 9.bet account credentials. Do not share your password with anyone. If you suspect unauthorised access to your account, contact 9.bet support immediately. 9.bet is not liable for losses resulting from unauthorised access caused by your failure to keep your login details secure.

9.bet may require identity verification at any point — including at registration, before processing a withdrawal, or as part of an ongoing account review. Verification documents typically include a government-issued photo ID and proof of payment method ownership. Failure to provide requested documents may result in account suspension or withdrawal delays.

3Deposits and Payments

9.bet supports a range of local payment methods designed specifically for Bangladesh players. Accepted deposit methods include bKash, Nagad, Rocket, and local bank transfers. All deposits are processed in Bangladeshi Taka (BDT).

The minimum deposit on 9.bet is ৳50. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification checks as part of our standard compliance process.

• Deposits via bKash and Nagad are typically credited to your 9.bet account instantly
• Bank transfer deposits may take up to 30 minutes during business hours
• 9.bet does not charge any fees on deposits, though your payment provider may apply their own charges
• Only deposit funds that belong to you — third-party deposits are not permitted
• Deposited funds must be used for betting and gaming purposes on the 9.bet platform

9.bet reserves the right to refuse or reverse a deposit if it is suspected to be fraudulent, if the payment method cannot be verified, or if the deposit would violate any applicable compliance requirements. In such cases, 9.bet will contact you via your registered contact details.

4Withdrawals

Withdrawals from your 9.bet account are processed to the same payment method used for your most recent deposit, where possible. This policy exists to prevent money laundering and to protect player funds.

Before your first withdrawal can be processed, you must complete identity verification. This involves submitting a valid government-issued photo ID and confirming ownership of your registered payment method. Accounts that have not completed verification will have withdrawal requests held until the process is complete.

• Minimum withdrawal amount: ৳200
• bKash and Nagad withdrawals are typically processed within 1–3 hours during operating hours
• Bank transfer withdrawals may take 1–2 business days
• 9.bet does not charge withdrawal fees on standard transactions
• Withdrawal requests submitted outside of operating hours will be processed on the next available business day

9.bet reserves the right to delay or withhold a withdrawal if there is an ongoing account review, if the account has unresolved bonus wagering requirements, or if there is a reasonable suspicion of fraudulent activity. Players will be notified of any withdrawal hold and given the opportunity to provide clarifying information.

5Bonuses and Promotions

9.bet offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are published alongside each promotion. By claiming any bonus on 9.bet, you agree to the terms of that specific promotion in addition to these general Terms.

General bonus rules that apply across all 9.bet promotions:

• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn
• Wagering requirements are calculated based on the bonus amount unless otherwise stated
• Bonuses are valid for a limited time period — unused bonuses expire automatically
• Only one bonus can be active at a time unless a promotion explicitly states otherwise
• 9.bet reserves the right to withdraw, modify, or cancel any bonus offer at any time
• Bonuses are intended for personal recreational use only — systematic exploitation of bonus offers is prohibited
• Players found to be abusing bonus offers — including through the use of multiple accounts or coordinated betting patterns — will have their accounts suspended and bonuses forfeited

9.bet makes every effort to ensure that bonus terms are clearly communicated. If you have any questions about a specific promotion, contact our support team before claiming the offer.

6Betting Rules

The 9.bet sportsbook covers cricket, football, kabaddi, and a range of other sports popular among Bangladesh players. All bets placed on 9.bet are subject to the following general rules.

• Bets are final once confirmed — they cannot be cancelled or amended after placement
• 9.bet reserves the right to void any bet placed on an event where the odds were clearly incorrect due to a technical error or data feed issue
• In the event of a match abandonment or postponement, bets will be settled according to the specific rules for that sport as published in the 9.bet sportsbook rules section
• Maximum bet limits apply per event and per market — these are displayed at the time of bet placement
• 9.bet reserves the right to limit or restrict betting activity on any account where unusual patterns are detected
• Live betting markets may be suspended at any time at 9.bet's discretion

9.bet uses real-time data feeds from licensed sports data providers. While every effort is made to ensure accuracy, 9.bet is not liable for errors in live scores or statistics displayed on the platform. Official match results from the relevant governing body will be used for settlement purposes.

7Casino Games

9.bet's casino section includes live dealer games, slots, fishing games, and table games from licensed providers including Pragmatic Play, Evolution, JDB Gaming, JILI, Spadegaming, and CQ9. All games on 9.bet use certified random number generators (RNG) and are subject to independent auditing.

• Game outcomes are determined by certified RNG systems and cannot be influenced by the player or by 9.bet
• Published Return to Player (RTP) percentages are theoretical averages over millions of game rounds — individual session results will vary
• In the event of a game disconnection mid-round, the round will be completed automatically and the result recorded. 9.bet is not liable for losses resulting from internet connectivity issues on the player's side
• If a game malfunctions and produces an invalid result, the round will be voided and the stake returned to the player's account
• 9.bet reserves the right to remove or replace any game from the casino library at any time without prior notice

8Prohibited Conduct

The following activities are strictly prohibited on the 9.bet platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities.

• Registering more than one account on 9.bet
• Providing false or misleading information during registration or verification
• Using automated software, bots, or scripts to place bets or interact with the platform
• Exploiting technical errors, glitches, or loopholes in games or the platform
• Colluding with other players to gain an unfair advantage
• Using the platform for money laundering or any other illegal financial activity
• Attempting to access another player's account without authorisation
• Systematically exploiting bonus offers across multiple accounts or in coordination with other players
• Placing bets on behalf of another person without their knowledge

9Privacy and Data

9.bet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy.

9.bet uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and game providers as necessary to operate the platform.

9.bet uses industry-standard SSL encryption to protect data transmitted between your device and our servers. You are responsible for maintaining the security of your own device and login credentials.

10Responsible Gaming

9.bet is committed to promoting responsible gambling among all players. We provide a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools. You can access them through your account settings or by contacting our support team. For more detailed information and external support resources, visit our Responsible Gaming page.

• Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period
• Deposit limits take effect immediately once set and can only be reduced — not increased — during the cooling-off period
• 9.bet will not send promotional communications to players who have self-excluded

11Account Termination

You may close your 9.bet account at any time by contacting our support team. Upon closure, any remaining real money balance will be returned to your registered payment method after standard verification checks. Bonus balances are forfeited upon account closure.

9.bet reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A player has violated these Terms and Conditions
• Fraudulent or suspicious activity has been detected
• A player has provided false information during registration or verification
• An account has been inactive for an extended period
• Regulatory or compliance requirements necessitate account closure

In cases of account closure due to a Terms violation, 9.bet reserves the right to withhold any funds held in the account pending investigation. Players will be notified of the closure and given the opportunity to appeal where appropriate.

12Limitation of Liability

9.bet provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, 9.bet is not liable for:

• Losses resulting from platform downtime, technical errors, or connectivity issues
• Losses resulting from a player's failure to secure their account credentials
• Indirect, consequential, or incidental losses of any kind
• Losses resulting from a player's reliance on information displayed on the platform, including live scores or statistics

Nothing in these Terms limits 9.bet's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13Changes to Terms

9.bet may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date at the top.

It is your responsibility to review these Terms periodically. Continued use of the 9.bet platform after changes are published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 9.bet support team. We're available 24/7 and will do our best to respond promptly.